FAQs

The crafting time for shop items is shown in the info bar at the top of your screen.

The lead time for making bespoke items is a minimum of 1 month.

Added to this is the shipping time which varies from 2 to 4 days depending on the carrier chosen.

We offer 2 delivery options for your orders:

- Mondial Relay : Delivery to the relay point of your choice (You will receive an email within 3 days after validation of your order to communicate your relay point)

- Chronopost Shop2shop : Delivery to the relay point of your choice (You will receive an email within 3 days after validation of your order to communicate your relay point)


- Colissimo: Home delivery.

The price varies according to the weight of your order!

For your purchases in our online store, we offer the following payment methods:

- Credit card

When you select the delivery by Mondial Relay point, you do not have the selection of the address of your choice directly during the validation of your order.

We will send you an email within 3 days asking you for the relay point address of your choice!

NB: Emails are sent from Monday to Friday!

As soon as your order has been dispatched, you will automatically receive a dispatch confirmation by e-mail.

You may also need to check the spam folder.

The price of delivery varies depending on the carrier selected and the weight of your package.

However, from 69€ of purchase, the delivery in France in world Relay point is free to you! (89€ for Belgium/Luxembourg)

No worries, just contact us (via the online chat, the contact form or by email at contact@handsomebunnyshop.com) to let us know your needs!

Tell us the desired product as well as the specific measures for your needs and we will send you a quote as soon as possible if this is feasible!

Quand est ce qu'une collection pour chien sera disponible ?

C'est très certainement la question que l'on me pose le plus en ce moment !!!

Sachez qu'une collection est bien en projet pour nos toutous ! Elle me demande énormément de réflexions, de tests et d'investissements. C'est pourquoi elle n'est pas disponible dans l'immédiat.

Vous allez devoir être patient mais surtout suivre mes aventures de très près pour être informés de la date de sortie 😉

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A très vite, Fleur